Our Story
Concierge Caregivers of the Main Line, LLC was born out of a deeply personal journey. Founded by Susan L. Svigals, a registered nurse with over 35+ years of experience, the agency is the result of her unwavering dedication to elder care and her passion for helping people. Susan’s journey began when she was searching for compassionate care for her own mother, who was navigating the challenges of aging. This experience ignited a spark in Susan to improve the quality of life for seniors, ensuring they receive the respect, dignity, and care they deserve.
During this time, Susan connected with Olha, a dedicated nurse whose empathy and expertise perfectly complemented Susan’s vision. Together, they envisioned a new standard in senior care—one that went beyond basic caregiving. They introduced personalized consultations, individualized care plans, and a meticulous caregiver matching process that ensures every senior receives care tailored to their unique needs and preferences.
One of the pivotal moments in their journey was caring for Susan’s mother. Initially, Olha started by spending a few hours a day with her, helping with grocery shopping and errands. Although Susan’s mother initially resisted the idea of needing help, she soon found a true companion in Olha. Their relationship blossomed into a beautiful friendship, filled with trips to the movies, museums, and flower shows. As her mother’s needs evolved due to dementia and mobility challenges, Olha was there every step of the way, providing not just physical care but emotional support and mental stimulation.
This experience solidified Susan and Olha’s shared mission—to create a caregiving agency that does more than just meet physical needs. They wanted to provide companionship, joy, and a sense of normalcy to those in their care. As Susan’s mother gradually required intensive 24/7 support, Olha identified and brought on additional caregivers who upheld the same high standards, giving Susan peace of mind knowing her mother was in the best hands.
Today, Concierge Caregivers of the Main Line, LLC stands as a testament to the transformative power of compassionate caregiving. Susan and Olha’s journey continues to inspire the team, driving their commitment to excellence and dignity in every aspect of their work. They are dedicated to enriching the lives of seniors and their families, ensuring that every client feels valued, respected, and cared for—just as Susan’s mother was.
At Concierge Caregivers of the Main Line, LLC, we believe that caregiving is not just a service, but a relationship built on trust, empathy, and genuine connection. Our mission is to make a positive impact in the lives of seniors and their family members, helping them live with dignity, comfort, and joy.